Our Policy

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Our Policy is simple

Honesty. Reliability. Integrity.

As Xpress have been granted a Labour Hire Licence to provide labour hire services

under section 106 of the Labour Hire Licensing Act 2017 16 (1)(a).

Risk Management/Compliance

Xpress has all the necessary cover and risk management policies in place to deliver a safe, high quality removalist service that protests you belongs.

• We have fully public liability cover
• Work Cover policy
• Certified labour hire license
• Goods in Transit Cover
• All our team members undergo a full background and police check
• All our removalist team members are fully trained and inducted
• All our team members have approved immigration status
• We also utilise effective recruitment, training, monitoring, and audits systems to ensure our staff work safely and transparently in your business or residential property at all time

Please read our policy and procedures it is applicable to all our services:

MOVERS

Movers are the Brisbane leaders in 24/7 rapid respond in related to removalist, offering urgent respond around the clock moving when you need it most. Due to our strong network of local staff, equipment, trucks and vehicles.

Our staff

We only recruit staff with energy and enthusiasm, you’ll never see our removalist browsing social media at work or idling around your premises; they’re high trained and passionate about doing a great job for you and are friendly, well-mannered and professional.

Communication

Whatever time of the day or night you call, you’ll speak with a real person. Movers provide a fully functional helpdesk facility who will answer any question you have and let you know exactly when help will arrive and what steps will occur during the process.

Report

We conduct both regular and random MOVERS assurance audits to ensure you’re happy and that our team is doing the exceptional job you expect of them, you have full access to these audits and any work done by our team members on your site.

Technology to our favour

We using leading staff management technology, system and checklist so you know which team member has worked on your site, what work was completed and when. Our staff will also report any maintenance issues they notice on site, so you quick address them.

Training

With over 250sqm of training facility, MOVERS rigorous staff training sessions ensure you enjoy the most competent and skilled removalist in the industry. We conduct extensive situational based courses for our staff, all held within our fully equipped environments. Our removalists are always fully prepared to handle any situation they attend.

Xpress Movers are Australia’s premiere residential and commercial removalist service. We provide simple, reliable and cost-effective solutions for all of your moving, packing and storage needs.

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